GM & AGM Careers at White Lodging
Explore GM & AGM Job Opportunities
At White Lodging, the General Manager (GM) and Assistant General Manager (AGM) roles are pivotal to the success of our hotels. These leadership positions focus on delivering exceptional guest experiences, driving financial results, and fostering a positive and engaged team environment. Whether you’re preparing for a future GM role or ready to lead as a GM, White Lodging provides the tools, resources, and opportunities to help you excel and thrive in hotel operations.
Assistant General Manager Job Overview
Assistant General Managers (AGMs) are second-in-command at our hotels, working closely with General Managers to oversee daily operations and ensure smooth functioning across all departments. Acting as a key support to the GM, AGMs focus on building expertise in hotel operations, guest satisfaction, and team development.
Responsibilities
AGMs are responsible for assisting the GM in all hotel operations, including Rooms, Food & Beverage, Events, and Engineering/METS. They ensure associate training is completed, guest satisfaction is met, and the hotel achieves operational goals. AGMs also oversee labor productivity, expense forecasting, and internal promotions, all while maintaining a highly effective Manager on Duty program.
Skills Needed
- Technical Skills: Expertise in Rooms Operations, Food & Beverage, and Engineering; associate training and development; business acumen for cost management and forecasting; sales and revenue growth; and knowledge of building systems and brand standards.
- Soft Skills: Strong organizational and planning abilities, problem-solving skills, and the ability to manage a service culture.
See Open Roles
General Manager Job Overview
General Managers (GMs) act as the CEOs of their properties, driving both short-term and long-term success. They oversee all aspects of hotel operations, from financial performance and guest satisfaction to associate engagement and operational strategy. GMs are also responsible for maintaining the property as a valuable asset for ownership.
Responsibilities
GMs lead hotel operations with a focus on the Balanced Scorecard, achieving high marks in Guest Satisfaction, Profitability, Market Share, and Associate Engagement. They establish and maintain relationships with owners and the local community, oversee capital expenditures, and ensure compliance with all audits and brand standards. GMs also foster an environment of continuous improvement and strategic planning for long-term success.
Skills Needed
- Technical Skills: Proficiency in all hotel departments; strategic thinking; sales, revenue, and marketing expertise; budgeting and financial acumen; and human resources management.
- Soft Skills: Collaboration, training, development, and mentoring capabilities; strong communication and problem-solving skills; and the ability to build relationships across diverse teams.
Why Choose a GM or AGM Career at White Lodging?
GM and AGM careers at White Lodging offer the chance to lead diverse teams, make strategic decisions, and directly impact the success of our properties. With a focus on professional development and mentorship, White Lodging prepares you for career growth, whether that means managing larger properties or moving into regional leadership roles.
Join Our GM & AGM Team
Ready to take your leadership skills to the next level? Explore the rewarding opportunities available in GM and AGM roles at White Lodging. With positions at every level of hotel complexity, we offer the resources and support you need to excel in hospitality leadership.
Ready to join?
