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Server Job Overview
Servers are the primary guest-facing team members, ensuring a smooth and enjoyable dining experience. They greet guests, take orders, provide menu recommendations, and serve food and drinks while maintaining a professional and welcoming atmosphere. Their efficiency and attentiveness contribute to overall guest satisfaction.
Responsibilities
Servers manage their sections by taking accurate orders, delivering food and beverages promptly, and upholding service standards. They maintain a clean workspace, set tables properly, and handle payments responsibly. In banquet and event settings, they assist with setup, service, and breakdown. By engaging with guests, answering questions, and accommodating special requests, servers enhance the dining experience and support a seamless operation.
Skills Needed
- Technical Skills: Knowledge of food safety and sanitation, menu and beverage pairings, Point of Sale (POS) systems, and event service protocols.
- Soft Skills: Exceptional customer service, proactive problem-solving, attention to detail, multitasking, and a positive, team-oriented attitude.