
Lower Turnover = Lower Costs and Hight Guest Satisfaction
White Lodging Services consistently leads the hospitality segment with some of the lowest turnover statistics seen in the service industry. Our performance-based, entrepreneurial culture of training, personal growth, achievement and recognition has drawn some of the best, brightest talent in the industry to our company and keeps them challenged by company growth and an aggressive rate of 58% of promotions from within. And a lower level of turnover translates into lower operating costs and higher levels of guest satisfaction across the board.
The Result
- Only franchise company approved to conduct Marriott’s Select Service and Extended Stay Connect U training
- Winner of Top 100 Training Companies* & Industry Partnership Award**
- Our own Learning Center, featuring WLS Flight School, Leadership Development Series I & II, and Individual Development Program (IDP)
Typical 100 room hotel
with 25 hourly associates:
- 95% Industry turnover = 23 new hourly associates annually
- 53% WLS turnover = 13 new hourly associates annually
- 10 associates x $4300 = $43,000 annual cost savings
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